Saturday, September 6, 2014

DepEd LIS/EBEIS Concerns, Issues: Where to Go?

Since the computerization of Learner Information System (LIS) as well as the Enhanced Basic Education Information System (EBEIS), school Information and Communications Technology (ICT) coordinators, school heads, and especially school guidance coordinators and classroom teachers are on the verge of baptism of fire exploring the cybespace and online school-related job.

With the intention of resolving the technical issues those DepEd non-teaching and teaching personnel may encounter while doing their encoding job for the the first time in the history of Department of Education, group like Learner Information System (LIS) Help Desk, School Forms Reengineering  Team (SFRT), and EBEIS Help Desk was created in the Facebook with only a handful of admins who did sacrifice their time and effort to properly discharge their responsibilities.

The mentioned FB group was only limited to DepEd non-teaching, teaching, and administrative/supervisory personnel.

Rationale/Legal Bases

Anyway, to make things done orderly, here are the appropriate task, job to address properly:

A. DepEd Issuances:

2. Memos
3. Orders

B. Manuals (LIS v2 Manual, EOSY Updating Manual, Guidelines for BOSY 2014, Guidelines for Enrolment & Updating of Learner Profile for BOSY 2014, Chapter 4 - Enrolment of Learners, User Accounts Management Manual, Guidelines on Resolving Learner Issue, Notice August 27, 2014, FYI August 28, 2014, Reassignment of Section, and Tracking Screen Shots Guide)

C. LIS inquiries and feedback through the email below:

D. Subscription to LIS Tracker Mailing List on the latest issue/update:!forum/tracker-lis-deped

E. Looking for uploaded documents, images or pictures (Refer to Files button/link in every page group):

Point of Order

By the way, since the above-groups mentioned here are closed, you have to request for approval of your membership first before you could access them.

However, it is suggested that any issue may be directed to the Central Office for resolution, have it settled first by your respective local Division Planning Officer (DPO).  Let's not over burden the key persons involved in this LIS/EBEIS task like Sir Jonathan Diche and Mam Rechie Ventura Cruz.


  1. ang ayoko lng sa LIS group hobby nila ang mang block ng member dun tsk tsk tsk

  2. bakit sa dami ng komento at reklamo ganun at ganun p rin ang naeencounter na problema ng mga LIS user?...sino kaya ang may problema ung internet connection or ung mismong mga tao s likod nung website n yun?

    1. Well kung magturuturan na lang eh..nothing will be achieved productively. Siguro everyone must cooperate...

  3. How can we remove/replace the names of misplaced personnel? I think you should put a remove button/edit button in the personnel management part. Hindi mapalitan yung maling name na nailagay

  4. good day! papano makikita ang view history sa batang na un-enrolled sir? kasi ang daming San Roque High School sa Pilipinas. Please tell me how to get his history again. thanks...god bless

  5. Hello po. May student po ako ma mag transfer sa. Maguindanao pero di ko alam ang school. Wala na akong contact sa family niya at sa former address nila, wala na Ron sila doon. Ano ang Gagawin ko po ? Salamat.

  6. gud afternoon po..may pupil po aq na hindi na enrol this school year...nagtry po aq na eenrol, hindi po nag succeed...paano ko pa siya ma eenrol?salamat po......

  7. good afternoon po....may pupil po ako na hindi po na enrol for school year 2014-2015...nagtry po aq na eenrol,hindi po nag succeed..ano po ba dapat kong gawin?salamat po.

  8. Bakit hindi maenroll? Baka meron pang ibang critical issue na hindi pa naresolve. Try to enroll him using his LRN.

  9. sir good afternoon po hindi po ako maka log-in lis kasi down system naman po

  10. hello po ok lang po ba naifinalize ang section kahit may unconfirmed transferred in pa po?

  11. Good day Sir, how to update or change the basic information of the learners.

  12. Good day po!..just asking po if how to remove the learner na wala nman po sa school masterlist, taga ibang school po kc yung bata and we wonder bkit po siya nasa toggle list nmin.

  13. good day po sir, na finalized ko na po yung masterlist ng pupils ko then i was informed by our ict coordinator that it cant be validated because theres still some correction for their fathers name..and told me to update tha data..but the problem was i cannot open their profile anymore, what will i do to validate my pupils data? Please help..thanks

  14. Sir good afternoon po paano po maresolve ang critical issues sa LIS nakalocked po.

  15. Sir good afternoon po paano po maresolve ang critical issues sa LIS kung nakalocked po ito..salamat po

  16. Good Day po sir, pwede po bang ma un finalize ang aming LIS end of the school? 2 weeks after po kasi na nagfinalize ako ay may pumasok na pending issues, hindi ko po siya ma update dahil na finalize ko na po yong LIS namin. Help po sir. Thanks

  17. Sir:
    Good day po.
    How can I remove the name of a student with multiple enrolment issue in one class/section?
    I have already tried to un-enrol one of the names of that student, but it is still there.
    Please help.

  18. Good day po sir, Ano po ba ang dapat naming gawin, nafinalized na ang LIS namin 2nd week of May, tapos mali pala ang school na transferred out ang bata pag update namin, at last week tumawag ang teacher sa school kung saan actual natransferred in ang bata hindi sila makafinalize dahil di makapagconfirm. Ano po ba ang solution nito? Sana po matulungan ninyo kami. Maraming salamat po.

  19. good day sir,,,we had an ALS LIS Account but why is it that when we access it there is no form or any template to input the data of our learners? tanx and hope you could advise with this issue.

  20. ang LIS admin ay gagawa ng FB ALS help desk na tutulong sa ALS related problem. antayin na lang natin at doon isubmit o ipahayag ang iyong concern. okay...

  21. sir gud evening po pano po gagawin if hindi po na finalize ung ebeis? pls help po.

  22. sir gud afternoon poh.may learner poh ako na when i try to enrol eh lage na lang learner already enrolled check your masterlist..kso wala poh sya sa masterlist.panu poh to?

    1. minsan system error lang yan eh... paki ulit lang... baka gumana...

  23. Hello po. i've mistakenly click male instead of female on the gender tab, how could i correct this po? please help...

    1. Disable pa po sa LIS ngayon yong "Correction of basic Profile" na makikita po sa Request Correction Tab. Maybe this Sept makita na po yon at don mulang po maeedit yong gender ng bata.

  24. sir,i cant see the schedule by region u posted earlier,,thanks,,if i may have a copy of it,very much thankful,i am LIS/EBEIS Coordinator of our school of 865 students.and encountering problems like other teachers are dealing with..

  25. Sir please help po. Sir paano ko po ba maeenrol yong student na may critical data issue tulad po ng "Consecutive enrolments on the same school?" Help po please. Hinahabol ko po kasi yong cut- off ng enrolment.

  26. Sir please help po. Paano ko po ba maeenrol yong student na nakalocked dahil po may critical data issue tulad po ng "Consecutive enrolments on the same school"? Please help po.

  27. sir please help me po. na dobled ko po ang entry ng isang pupil ko that's why sobra ng isa ang enrollment ng school namin. how can i fix it po?

  28. sir please help me po. how can i fix my enrollment. na doble po ang entry ko ng isang pupil ko. thank you

  29. hindi makapag update ng EOSY ang school namin kc di ma-edit ang profile... how? how? how? please.....

  30. sir please help me po. na dobled ko po ang entry ng isang pupil ko that's why sobra ng isa ang enrollment ng school namin. how can i fix it po?


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